Park facilities
Indoor and outdoor pool: The indoor Adventure Pool at Primrose Valley headlines the water options here, and there’s the Lakeside indoor and outdoor pool too. Booking the indoor pool gives you access to our outdoor swimming pool as well. The outdoor pool is open during May Half Term and then on weekends until 6 July. From 6 July until August Bank Holiday, open on Tuesdays, Wednesdays, Thursdays and weekends, (weather permitting).
J D Wetherspoon Haven’s first-ever J D Wetherspoon pub – The Five Stones – is now open at Primrose Valley. Serving up all of your favourite food and drink.
Direct beach access Relax with breath-taking views of unspoilt coastline and a beautiful beach of golden sand to explore below the park.
Inflatable Arena It’s our brilliant Inflatable Arena! Colourful, obstacle-filled and with heaps of fun, its bound to be a hit with the kids. (Typically open March-October, weather dependent).
The Jump Experience a thrilling rush of adrenaline as you take one big jump
The Lakehouse Enjoy a delicious breakfast, lunch and dinner in the modern Lakehouse restaurant. Not hungry? Relax and enjoy a refreshing hot and cold beverage from it’s varied selection.
Two entertainment venues There’s plenty of entertainment to choose from, with two venues giving you the opportunity to watch what you fancy.
Lake activities There’s plenty of fun to be had at the lake, including water sports for you to try on your time away. Have some coaching or hire a kayak or pedalo and take to the water under your own direction.
Stunning sea views The sea views over Filey Bay are magnificent and make a breathtaking backdrop to your getaways.
Arcade The FunWorks amusement arcade is full of fun for all the family
Bungee trampolines Prepare yourself for the ride of your life with a go on our magnificent bungee trampolines.
Slim Chickens offers a fresh, diverse menu that includes hand-breaded chicken tenders, perfectly fried wings, and delicious craft sandwiches.
The Tiger Club Show This new show comes with a nostalgic 90s twist – get ready for to dance along!
NERF Training Camp Exclusive to Haven. Combine the excitement and play of paintball, together with the speed and agility of basketball and you get NERF Training Camp. Will victory be yours?
Burger King® Pick up mouth-watering burgers and more signature menu items at Burger King®
Footgolf is the new sport on the block! The football-golf combo comes together here to guarantee fun. Kick the football into the holes in as few kicks as possible. Who’ll be the quickest?
Aerial Adventure Feel on top of the world as you navigate their aerial adventure course.
Pedalos Drift slowly across the water in a pedalo! It’s so simple to control, you can go forwards, backwards, left and right. Everyone in the family is welcome, so zip up your jackets and get involved in some peaceful paddling.
Archery Coaching Got a strong arm and steady eye? Why not become a bowman? With help from our expert instructors you’ll be firing like Robin Hood in no time. So, keep your eye keen, draw back that bow and let’s hit the bullseye!
Mini Aerial Adventure Your little ones put their agility to the test on the Mini Aerial Adventure
Den Building Kids create their own hideaway as they learn about den building and other nature activities.
Lake Kayak Coaching Book an instructed session or hire equipment and explore under your own direction
Papa Johns Don’t fancy cooking tonight? You’re on holiday after all! Order a tasty pizza takeaway from Papa Johns via the My Haven app and their delivery drivers will bring it to our accommodation.
Millie’s Cookies Grab a delicious sweet treat from Millie’s Cookies.
Cook’s Fish & Chips Enjoy the unmistakable taste of the coast with delicious fish & chips from Cook’s.
Seaside Treats Grab all your sweets from the seaside treats stand. You’ll love the ice cream and waffles. Don’t forget to try the coffee too!
Supermarket For your everyday essentials, meals and hot snacks to last-minute souvenirs.
Activitots and Activikids Introduce little ones to sports and nurture older kids’ skills with a variety of new Activitots and Activikids sessions. Let them throw, catch, jump, balance and play as a team, with guided help from the activity leaders.
Football Fun Factory is for kids – and parents! – of all ages. The kids will be divided into age-appropriate groups and a Haven coach will guide everyone in the session. And parents can join the littlest ones in story-driven activities and games, perfect for all ability levels.
Creative Sessions Let your little ones get creative and take their masterpiece home with you! Join these interactive sessions to learn and create your own slime, sand art or pottery. You can even create a teddy to take home and love in Make a Bear!
Ranger Activities Our Ranger activities are essential for any young explorer! From bushcraft skills including firelighting to getting up close and personal with creepy crawlies on a bug hunt.
Football Dartboard Get ready to take on the big dartboard as you aim, set, and kick high for a cracking score. This football challenge is for all the family (for everyone above six years), whether you’ve played before or not!
Little Green Change Our Haven Rangers have teamed up with award-winning sustainability specialists Little Green Change to bring free, self-led activities to every park. Pick up a worksheet from the Little Green Change stand, then head out for Beach Bingo, Bug Hunts, tree leaf rubbings and more.
Pond Dipping Grab a net and get ready to explore the watery wonders lurking below the surface! Guided by Havens expert Rangers, kids will dip into our ponds and discover all sorts of fascinating creatures. There’s nothing quite like the excitement of scooping up little aquatic creatures and learning all about their world.
Your arrival
Explore the park and your new surroundings
When you arrive you can go straight to your holiday home if after 3pm or why not go to the main reception to buy your funworks passes. We hope we can help your holiday planning by providing all the info you may need below, but if there’s anything not mentioned please get in touch. When you turn up at the holiday home you will also get a welcome guide.
Blue Dolphin Holiday Park
Gristhorpe Bay
Filey
North Yorkshire
YO14 9PU
13 Mar – 2 Nov 2020
Owner dates
1 Mar – 30 Nov 2020
Holiday enquiries
01482 762169
By car
The park lies directly on the A165 between Scarborough and Filey. The park is situated approximately 2 miles north of Filey.
For your SAT NAV device, please use postcode: YO14 9PU
Get directions via Google Maps
By train
The nearest train station is located in Filey, which is about 2 miles from the park.
For more information about train times and fares you can call National Rail Enquiries on 03457 48 49 50 or visit their website below.
https://www.nationalrail.co.
By coach or bus
The nearest bus station is located in Filey, which is about 2 miles from the park.
You can view National Express’ pick up and drop off points online or by telephone on 0871 781 8181. We recommend that you check drop off points before booking.
https://www.
Prestige 3pm / 10am
| Facility | School and bank holiday dates | All other dates |
| Launderette | 9am – 9pm | 9am – 9pm |
| Mini Market | 8am – 10pm | 8am – 10pm |
| Reception |
9am – 5pm If you have an enquiry please pop into Reception or text 07860 021011 during opening hours |
9am – 5pm |
| Papa John’s Pizza | Sun – Thurs 2pm – 11pm; Fri and Sat 2pm – close | Sun – Thurs 2pm – 11pm; Fri and Sat 2pm – close |
| The Brigghouse bar and restaurant | 9am – 9pm for food and drinks from the bar until late | 9am – 9pm for food and drinks from the bar until late |
| Burger King® | Mon – Thurs and Sun 11am – 11pm; Fri and Sat 11am – 12am | Mon – Thurs 5pm – 10pm; Fri 5pm – 11pm; Sat 11am – 11pm; Sun 11am – 10pm |
| Cook’s Fish and Chips | Mon, Fri and Sat 2pm – 11pm; Tues – Thurs and Sun 4pm-11pm | Mon, Fri and Sat 2pm – 11pm; Tues – Thurs and Sun 4pm-11pm |
| Starlight | TBC | TBC |
| Galaxy ShowBar | 5pm – late | 5pm – late |
| FunWorks Amusements Arcade | 9am – late | 9am – late |
| Wonderstore | 6pm – 10pm | 6pm – 9pm |
Mon – Sun 09:30 – 12:45 / 14:00 – 16:45
Outdoor pool*
Mon – Sun Closed
Easter
Indoor pool*
Mon – Sun 09:30 – 12:45 / 14:00 – 17:45
Outdoor pool*
Mon – Sun Closed
May Half Term
Indoor pool*
Mon – Sun 09:30 – 12:45 / 14:00 – 17:45
Outdoor pool*
Mon – Sun 10:00 – 12:00 / 14:30 – 16:30
Indoor pool*
Mon – Sun 09:30 – 12:45 / 14:00 – 16:45
Outdoor pool*
Mon – Sun 10:00 – 12:00 / 14:30 – 16:30
Indoor pool*
Mon – Sun 09:30 – 12:45 / 14:00 – 17:45
Outdoor pool*
Mon – Sun 09:30 – 16:45
Indoor pool*
Mon – Sun 09:30 – 12:45 / 14:00 – 16:45
Outdoor pool*
Mon – Sun Closed
Indoor pool*
Mon – Sun 09:30 – 12:45 / 14:00 – 17:45
Outdoor pool*
Mon – Sun Closed
FUN PASSES AND DAY PASSES
Fun Passes
Fun Passes are not included in the cost of your holiday when booking with us, however they can be added to the price. These give you access to the entertainment complex, swimming pools and sports and leisure facilities. You will need to purchase a Fun Pass to access all of the facilities – as owner we can arrange this for you.
Fun Pass prices:
Peak dates:
5 – 25 Apr, 24 – 30 May and 19 July – 29 Aug
7 nights:
Adult – £40.30
Child (under 15) – £20
3 bed cap – £183.90
3 or 4 nights:
Adult – £33.90
Child (under 15) – £16.40
3 bed cap – £157.30
Off-peak dates:
All other dates
7 nights:
Adult – £28.70
Child (under 15) – £14
3 bed cap – £139.20
3 or 4 nights:
Adult – £23.70
Child (under 15) – £11.50
3 bed cap – £119.80
Day Passes
Day Passes allow your friends and family, not staying on the park, to come and visit you and use all of the same facilities you can as a guest. You must be present when the Day Passes are bought for your friends and family.
You can buy Day Passes at the main reception on the day you wish to use them. Adult: £10 | Child: £5
Important: There are a limited number of Day Passes available each day, please check with reception first to avoid disappointment
LOCAL FACILITIES AND SERVICES
Chemist Boots: https://www.boots.com/
Hospital: Scarborough Hospital A&E YO12 6QL – 01723 368111
Taxi: Lazer Radio Cars 01723 515515
Taxi: Beeline Radio Cars 01723 366666
Taxi: Filey Cars 07794 968230
Train: Filey railway station YO14 9PE –https://www.nationalrail.co.
If you go and visit the Reception, they can give you a brightly coloured wristband with your contact details on – just in case your little one wanders off.
FREQUENTLY ASKED QUESTIONS
Where can I park?
The grassy areas are important to us. Please avoid parking on them and use the dedicated space next to the holiday home. Please also be considerate of your neighbours too. There are Blue Badge spaces in the main complex for those who need them.
What size is the park?
Medium.
Is there a cash machine?
There are three cash machines at Blue Dolphin, the can be found in the Mini Market, FunWorks amusement arcade and The Brigghouse bar and restaurant. These are all free withdrawal. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).
Is there WiFi?
WiFi is available for an extra small amount.
Is there Sky TV?
Yes in the holiday home there is a Sky+ HD box also you can watch sport in The Brigghouse bar and restaurant.
Can I take my dog?
We do not allow dogs or any pet to stay in our holiday homes.
Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.
Is the park wheelchair friendly?
Yes. There is a hoist available at the swimming pool as well as a lift up to pool reception and disabled changing room. Wheelchair hire is available from Scarborough mobility, they can be contacted on 01723 377515 and deliver to the site.
Is the park suitable for buggies/pushchairs?
Yes.
Can I get on to the beach from the park?
No the nearest beach is 3 miles away.
Can I hire baby/toddler equipment?
Yes subject to availability we have cots and bed rails available. These can be pre-booked by contacting us before your arrival.
Cots: £10 per 6-8 nights or £5 per 5 nights or less. Bedding is not included.
Bed Rail: £8 per 6-8 nights or £5 per 5 nights or less.
What don’t I need to bring with me?
Washing up items, towels, toilet rolls , toiletries, Coffee, Tea bags, Sugar Iron, Ironing board, Hair dryer .
Are utilities included?
Gas, electricity and hot water are included although Wifi is charged at an extra cost..
Hire goods available:
Bed guards, travel cots. Please note hire goods are subject to availability.
Can I have an extra key?
Need an additional key for your holiday home? Contact me before your stay and we’ll be happy to help – extra keys are subject to availability. If you need a replacement, it’s £30 so have a good hunt before you decide it really is lost!
How do I use the launderette?
If you’ve had a big adventure, you might need a washing machine to clean you up again. Pop into the Mini Market where you can buy tokens for the launderette, as well as washing powder. You can also buy tokens from Reception.
What is the security on park?
We want you to feel secure and sound on park. So, if there’s anything worrying you at night or you need help out-of-hours, please call Park Safety team on 07714 836970. There’s a helpful team member looking after the security barrier by Reception between 8am and 6pm. For all other times, please use the main entrance.
How do I find out the tide times?
Surf’s up dude! Stay safe and tide alert with up-to-date tidal times from Reception.
If you can’t have a takeaway on holiday, when can you? There is a Burger King®, Cook’s Fish and Chips and a Papa John’s Pizza (who’ll even deliver straight to your holiday home – just call 01723 518221). If you fancy a lighter bite, pop into the bakery in the Mini Market.